UberEats' New Verticals (NV) team has dynamically broadened the platform's services, incorporating an array of offerings like groceries, convenience items, and flowers into their online delivery services. However, the post-order ratings page fails to reflect these NV updates, creating discrepancy in the user experience and calls for a revamped, NV-specific ratings.


ROLE

Product Design

Usability Testing

TIMELINE

11 weeks

TOOLS

Figma

Usertesting.com

TEAM

New Verticals

Consumer


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